FAQ

At Vigil Cleaning Services, we provide a comprehensive range of cleaning solutions, including:

•  Commercial Cleaning – Offices, warehouses, retail spaces, and corporate buildings.
•  Industrial Cleaning – Factories, manufacturing plants, and industrial facilities.
• End of Tenancy Cleaning – Deep cleaning for landlords, estate agents, and tenants.
•  Construction Site Cleaning – Post-build cleaning, site clearance, and builders’ cleans.
•  Hotel & Hospitality Cleaning – Housekeeping services for hotels, restaurants, and event venues.
•  Healthcare & Care Home Cleaning – Infection control and deep sanitization for care facilities.
•  Retail & Shopping Centre Cleaning – Daily maintenance and deep cleaning for retail spaces.
• Educational Facility Cleaning – Schools, colleges, and universities.

For more details, visit our [Cleaning Services](#) page.

Yes, we offer both one-off cleaning services and contract-based cleaning solutions depending on your needs.

• One-off cleaning – Ideal for deep cleans, post-event cleaning, or emergency situations.
• Contract-based cleaning – Regular, scheduled cleaning for businesses and facilities.

Contact us to discuss a custom cleaning plan that fits your requirements.

Absolutely! Our professional cleaners are:

• Fully trained to industry standards.
• Vetted and background-checked for security.
• Fully insured for your peace of mind.
• Experienced in various cleaning environments, ensuring high standards of service.

Yes! We are committed to eco-friendly cleaning by using:

•  Non-toxic, biodegradable cleaning products.
• Sustainable and ethically sourced supplies.
• Environmentally safe practices to reduce carbon footprint.

Learn more about our [Sustainability Commitment](#).

Our quality assurance process includes:

• Regular site inspections by supervisors.
• Client feedback system for continuous improvement.
• Tailored cleaning checklists based on your requirements.
• Ongoing staff training and performance monitoring.

Yes! We offer flexible cleaning schedules tailored to your business needs:

• Daily, weekly, bi-weekly, or monthly cleaning.
• One-off deep cleaning options available.
• Custom schedules to suit your operational hours.

Let’s create a cleaning plan that works for you! [Get in touch](#) today.

We strictly follow health and safety regulations, including:

• Comprehensive risk assessments.
•  Staff trained in COSHH (Control of Substances Hazardous to Health).
• Compliance with HSE (Health & Safety Executive) guidelines.
• Use of PPE (Personal Protective Equipment) where necessary.

Do you accommodate cleaning requests for individuals with disabilities?

Yes, we tailor our cleaning services to support individuals with disabilities or special needs.

•  Fragrance-free cleaning products available.
• Specialized assistance in required areas.
• Custom cleaning solutions based on individual requirements.

Please let us know your specific needs when booking.

Do you ensure ethical and sustainable sourcing of cleaning products?

Yes! We prioritise:

• Eco-friendly and ethically sourced products.
• Sustainable business practices.
• Minimising environmental impact.

Learn more about our [Sustainability Practices](#).

Do you support local businesses or have corporate social responsibility (CSR) initiatives?

Yes! We actively:

• Source cleaning supplies from local businesses.
•  Hire staff from local talent pools.
•  Engage in community-driven projects.

We believe in giving back to the community while delivering exceptional cleaning services.

Can you provide culturally sensitive cleaning services?

Absolutely! We respect religious and cultural preferences and can adjust our cleaning services accordingly.

• Avoiding specific cleaning products upon request.
• Accommodating specific cleaning schedules for religious observances.

Let us know your requirements, and we will tailor our cleaning solutions to suit your needs.

Booking is easy! Choose any of the following options:

📞 Call us: 0203973 8887
📧 Email us: cleaning@vigilservices.co.uk
🖥 Fill out our Online Booking Form

We will respond promptly to discuss your cleaning needs.