Property management cleaning London portfolios rely on

TUPE — Transfer of Undertakings Protection of Employment — applies when you change cleaning contractors if the existing cleaning staff are assigned to your site. Vigil manages TUPE transitions as part of the contract onboarding process. We assess which operatives are affected, consult with them as required under TUPE regulations, and absorb them into our employment on their existing terms and conditions. This ensures service continuity during the transition, protects existing staff, and eliminates the legal risk that comes with handling TUPE incorrectly. We recommend raising TUPE early in the procurement process — ideally at the site survey stage.

Every Vigil visit across your portfolio is digitally signed off by the operative at the time of completion. Your account manager receives a consolidated monthly report covering all sites — showing visit completion rate, any reported issues, and operative attendance records. Individual site managers or building managers can also receive site-specific completion notifications after each visit. This gives your head office oversight of the entire portfolio while ensuring the right people at each site are informed in real time. The report format is designed to be shareable with landlords, freeholders, or managing agents as evidence of service delivery.

Flexible workspaces and co-working environments require a different cleaning approach from traditional leased offices. Hot-desking means every workstation must be sanitised between sessions rather than on a weekly rota. High-touch points — door handles, printer stations, kitchen surfaces, meeting room equipment — require more frequent attention due to rotating membership. Event space within co-working buildings requires rapid turnaround cleaning between bookings. Vigil builds a cleaning specification around your membership model and event schedule, not a standard office checklist. We also accommodate early morning, late evening, and weekend programmes for spaces that operate outside standard hours.

Vigil provides property management cleaning for commercial office buildings, multi-tenanted office suites, serviced office centres, flexible and co-working spaces, mixed-use developments, retail and leisure-led commercial properties, and communal areas in residential managed buildings across Greater London. We do not clean individual domestic units or private homes — our model is built entirely around commercial and professionally managed properties. All contracts are minimum 2 visits per week on a 3-month rolling agreement, with the option to consolidate multiple sites under a single portfolio contract.